eBECS in the Wholesale & Distribution Industries

Meeting customer expectations, more quickly and at lower cost

Whether your customers are consumers, corner shop owners or major retailers, their expectations are growing. They want a greater choice of products, delivered more quickly, for a lower price. Yet, at the same time, your business is becoming ever more complex, with global supply chains, increased regulations and multiple channels. With an end-to-end solution built on Microsoft technology you will be able to align your stock with demand and optimise your warehousing to both improve customer satisfaction and maximise profits.

eBECS has worked with over 100 distribution and wholesale businesses in the last 18 years, ranging from market leaders to niche players and start-up companies. This long experience in your sector enables us to understand your business challenges and recommend the right solutions, based on Microsoft technology. With our industry knowledge and specialist Microsoft expertise, we can help you streamline your business operations from order capture to warehouse replenishment and enhance your customer relationships.

eBECS can help you:

- Optimise your end-to-end warehouse management with Microsoft Dynamics NAV
  eBECS will streamline and automate your entire, end-to-end warehousing process, from route planning for pick & pack to introducing automated inventory replenishment. We will improve your warehouse utilisation, lead time management and distribution channels to help you deliver the goods customers want, on time.

Dynamics Nav

- Manage your stock more effectively with clearer insight into customer behaviour
  With a vast amount of information stored across disparate systems, it can be hard for businesses in the warehousing and distribution sector to make well-informed decisions. Through our Business Insight services, we can help you better understand your stock profitability and predict customer demand, so that you can make the right decisions to maximise your profits.

eBECS Business Insight

- Streamline your customer interactions to improve customer service
  Using the Microsoft Dynamics 365 for Customer Service solution, eBECS will give you the tools you need to track your order pipeline more closely and manage individual cases, whether they are complaints, compliments or special orders. You will be able to interact more professionally and consistently with customers to improve your customer retention, satisfaction and feedback

Dynamics 365 for Customer Service

Find out more:


	Find out why Kent Brushes selected eBECS Kent Brushes was looking for a partner that not only had strong experience of Microsoft Dynamics NAV, but also really understood the company’s manufacturing environment, shop floor solutions and distribution challenges. Read the case study now

	Hear how JJ Food Service streamlined its operations After eBECS deployed a solution based on Microsoft Dynamics AX, the company cut order processing times by almost 25% and increased order levels by 50%. Watch the video now

	Learn about the latest warehousing and distribution features in Microsoft Dynamics NAV eBECS has produced a series of webinars on topics including: Inventory management; warehouse management; using mobile devices and barcodes; pricing and promotions; the ordering process; and finance and reporting

eBECS in the Wholesale & Distribution Industries